Testimonials

"NSAI has been our Notified Body/Auditing Organization for over a decade, during a time in which Penumbra has grown exponentially. In that time we have appreciated NSAI's commitment to evaluating our Quality Mangement System under continuously changing requirements and expectations. Their auditors have proven themselves to be pragmatic, knowledgeable, and responsive. These characteristics are highly valued by Penumbra as a company that is committed to providing innovative products of the highest quality to our users and patients"

"Responsive, approachable, partner...this is how we at Hollister describe NSAI. NSAI has worked with Hollister Incorporated for many years now to represent us as our Notified Body. NSAI's methodology, commitment and communication style has helped Hollister Incorporated better understand how to ensure our Quality Management System provides safe and effective products to our customers"

"Linda Feres conducted our external ISO 9001:2015 audit yesterday and I just wanted to shoot you a note to reiterate how pleased we always are with Linda’s professionalism, efficiency and helpfulness. Not only does she conduct a thorough audit each year, but she always points out ways we can improve – whether it be for quality or any other areas of expertise she can pull from her many years of experience in our industry.
 
Unlike our situation before moving to NSAI, I feel our ISO activities are now adding value to our company versus checking a box. We wouldn’t be where we are without an auditor like Linda"

"Connector Specialists has had an excellent experience working with NSAI. As our company transitioned to a Central Management Group (CMG) ISO 9001 certification and expanded from three to seven certified sites, the NSAI team provided outstanding support and expertise every step of the way. Angela, Tina, and Tracey have all been incredibly accommodating, responsive, and professional. Their collaborative approach and clear communication made what could have been a complex process feel seamless. We look forward to continuing our partnership with NSAI"

“We had an excellent experience working with NSAI. Lead Auditor Eric Brooks and Dave Moody are both outstanding professionals—thorough, knowledgeable, adaptable, and a pleasure to work with. Their approach was not only efficient but also supportive, helping us clearly understand the audit process at every step.
The entire NSAI team has been incredibly responsive and patient, always willing to take the time to explain requirements and maintain open, effective communication throughout. Their professionalism and commitment to quality make them a top choice for certification services.
Highly recommended!”

"Many companies fear their used electronics and devices could end up in overseas landfills, and that can happen. R2 certification, along with other standards, gives our customers the element of trust they need. NSAI  is competitive in terms of audit costs and we're now looking at having it as our global registrar for Wisetek, beyond the current markets of Ireland, the UK  and the US"

"From the outset, Sylvain brought a calming and professional presence to the process. His depth of knowledge was immediately evident, but it was his ability to clearly and constructively communicate complex concepts that truly stood out. He navigated every aspect of the audit with precision and approachability, helping our team feel both supported and challenged in the best way possible.
 
More than once, Sylvain offered insights that enhanced not only our understanding of the standard, but also how we could strengthen the maturity of our IT service management practices going forward. His observations were grounded in experience and delivered with care. This combination made the experience both rigorous and rewarding.
 
It would be an absolute pleasure to work with Sylvain again on future assessments"