JOB OPENING: Client Service Representative
LOCATION: Nashua, Hew Hampshire
REPORTING: Operations Manager of NSAI
JOB PURPOSE: To co-ordinate and assist in the maintenance of accreditation of all aspects of NSAI’s US Auditing Operations, and to support the technical function within NSAI.

RESPONSIBILITIES:
>> Responsible for the technical aspects of contract review (i.e. review of new or potential business)
>> Co-operate and work with the Business Development and Marketing functions in order to facilitate the introduction and or accreditation of new schemes.
>> Responsible for preparing files to be submitted for grant of registration, and re-issue of certificates following Re-Assessment, and following up with auditors/technical department on questions raised.
>> Responsible for co-coordinating the internal audits within NSAI
>> Responsible for the development and maintenance of any local NSAI procedures
>> Responsible for liaison with any accreditation bodies.
>> To assist with the dissemination of technical training material to auditing staff.
Other duties as requested by Management of NSAI

KEY REQUIREMENTS:
>> Experience and knowledge of systems – quality systems required, with any environmental, automotive, medical devices, aerospace being desirable.
>> Excellent report writing, analytical and IT skills.
>> Career outlook must be achievement driven, dynamic, pragmatic, solutions focused and flexible.
>> Ability to perform effectively at both the strategic and operational level.
>> Excellent interpersonal and communication skills with the ability to relate to people at all levels within and outside the NSAI
>> Ability to work on own initiative and within a team environment

Please respond by email to resumes@NSAIinc.com

JOB OPENING: Lead Assessor
REPORTING: Operations Manager
JOB PURPOSE: To carry out certification and surveillance activities in connection with the various schemes operated by the NSAI

RESPONSIBILITIES:
>> Auditing client facilities for registration and routine surveillance to assess their conformity to the associated management system standard.
>> To conduct the above audits and prepare the associated documentation in accordance with all NSAI procedures.
>> To communicate with assigned clients and NSAI staff to ensure efficient audit planning and timely resolution of questions and non-conformities.
>> To keep abreast of technology and regulatory trends affecting certification.
>> To promote and project the Certification/Inspection service through the dissemination of information by correspondence, lectures and publications or otherwise as the opportunity arises.
>> To maintain strict confidentiality of matters relating to client work at all times.
>> To undertake travel throughout the US and abroad to evaluate applications for Certification and Registration Schemes operated by NSAI
>> To perform any other duties as may be required by the Operations Manager in accordance with the conditions of service of employees.

KEY REQUIREMENTS:
>> Good interpersonal skills, with the ability to relate to people at all levels within and outside the NSAI.
>> Ability to write clear, concise reports
>> Ability to work on own initiative and to work as a team member
>> Presentation skills which are required for promotion of NSAI

QUALIFICATIONS:
>> Degree or equivalent in Science or Engineering discipline with a minimum of five years experience.
>> A qualification as Lead Assessor of Quality Assurance and/or Environmental Management Systems.

Please respond by email to resumes@NSAIinc.com